Transparent Service Pricing

Pricing Policy

This Pricing Policy explains how prices, consultation rates, billing duration, taxes, discounts, wallet deductions and additional charges are displayed for services and products offered through .

Operated by: Last Updated: CIN:

Consultation Pricing

AI and human astrologer rates are displayed before the consultation begins and may be charged per minute, message, session or package.

Fixed Digital Prices

Kundli reports, horoscope reports and other digital services may carry a fixed price displayed before generation or payment.

Product & Pooja Prices

Product and pooja prices may include the selected item, materials or service, while delivery and optional additions may be charged separately.

Total Payable Amount

The final payable amount, including applicable taxes, fees, discounts and delivery charges, is shown before payment confirmation.

Payment Is for the Selected Service

Astrology and spiritual-service charges are paid for access, consultation time, preparation, delivery or the selected product. Payment does not guarantee marriage, employment, financial profit, health improvement, legal success or any particular personal or spiritual result.

01

Scope of This Pricing Policy

This Pricing Policy applies to paid products and services available through , including AI astrologer services, human astrologer consultations, Kundli reports, astrology tools, pooja bookings, spiritual services, platform wallet transactions and physical products.

The platform is owned and operated by .

This Policy should be read with the Terms and Conditions, Refund and Returns Policy, Cancellation Policy and any price or condition displayed on the relevant service or product page.

02

Currency and Price Display

Unless another currency is clearly displayed, prices on the platform are shown in Indian Rupees (INR/₹).

Before confirming payment, the platform may show:

  • Base price of the selected service or product.
  • Consultation rate and billing unit.
  • Quantity, duration, package or selected variation.
  • Applicable discount, coupon or promotional benefit.
  • Applicable taxes and statutory charges.
  • Shipping, delivery, convenience or service charges, where applicable.
  • Final amount payable before transaction confirmation.
Users should review the final payable amount before completing a transaction.
03

Free Astrology Services

Selected features may be offered free of charge, including basic Kundli generation, Panchang, Rashifal, horoscope matching previews or astrology calculators.

  • Free-service availability may change without affecting completed paid transactions.
  • Free tools may contain usage, report, language, download or feature limitations.
  • A detailed interpretation, downloadable report or personalised consultation may require payment.
  • Promotional free credits may have an expiry date or service restriction.

A free service does not create an entitlement to permanent or unlimited free access.

04

AI Astrologer Pricing

Prices for professional AI astrologer profiles may be fixed or controlled by the platform administrator.

AI services may be priced according to:

  • Per-minute consultation rate.
  • Per-message or response charge.
  • Fixed session duration.
  • Prepaid message, minute or credit package.
  • Fixed price for a generated AI report.
  • Subscription or premium-access plan, where introduced.

The applicable rate or package price will be shown before the user starts or purchases the AI service.

AI pricing is for access to the automated service and generated astrology content. It does not guarantee the accuracy of a prediction or a desired outcome.
05

Human Astrologer Pricing

Approved human astrologers may select or propose their own consultation rate within the platform's permitted pricing controls.

The platform may review, approve, restrict or modify available pricing options for operational, promotional, safety or compliance reasons.

A human astrologer's profile may display:

  • Per-minute chat rate.
  • Per-minute voice or video rate.
  • Fixed appointment or session price.
  • Report or specialised-service fee.
  • Introductory, promotional or discounted rate.
  • Applicable taxes or platform charges.

Rates may differ according to experience, language, consultation type, availability, speciality, demand and current promotional offers.

06

Consultation Billing and Duration

For time-based consultations, billing normally begins when the session is successfully connected or the interface indicates that paid usage has started.

  • The applicable rate should be visible before the consultation begins.
  • The platform may display the elapsed time, remaining balance or estimated available duration.
  • Billing may continue until the user ends the session, the astrologer ends it or the available balance is exhausted.
  • The treatment of a partial minute or billing interval will follow the method displayed in the consultation interface.
  • A session may stop automatically where the wallet does not contain sufficient balance.
  • Time already consumed remains chargeable, subject to verified billing or technical errors.

Users should monitor the running timer and wallet balance during an active consultation.

07

Scheduled Appointments and Packages

Scheduled consultations may be offered at a fixed price based on duration, astrologer, language and consultation method.

  • The included duration will be displayed before booking.
  • Additional time may require a separate payment or wallet deduction.
  • Package benefits apply only to the services expressly listed.
  • Unused package benefits may expire according to the displayed validity period.
  • A package may be personal and non-transferable.
  • Rescheduling and cancellation conditions may vary by booking.
08

Kundli and Digital Report Pricing

Digital products such as Kundli reports, horoscope matching reports, career reports, marriage reports and other astrology documents may carry a fixed price.

The displayed price may depend on:

  • Report type and level of detail.
  • Automated or manually prepared format.
  • Selected language.
  • Number of persons or charts included.
  • Download, email or printed delivery option.
  • Additional astrologer interpretation.

The price will be shown before report generation or payment. Additional correction or regeneration may be chargeable where the user supplied incorrect birth details.

09

Pooja and Spiritual-Service Pricing

Pooja and spiritual-service prices may vary according to the ritual, priest, temple, location, materials, date, customisation and included deliverables.

A booking page may separately identify:

  • Basic service or pooja charge.
  • Priest, temple or service-provider fee.
  • Pooja materials and offerings.
  • Personalised sankalp or special preparation.
  • Travel, venue or on-location charges.
  • Prasad, photograph, video or certificate delivery.
  • Shipping or courier charges.

Only the inclusions shown in the selected booking are covered by its displayed price.

10

Physical Product Pricing

Physical products may include spiritual items, gemstones, devotional products, malas, yantras, books, pooja materials and other permitted merchandise.

Product pages may show:

  • Regular or maximum retail price, where applicable.
  • Current selling price.
  • Discount amount or percentage.
  • Product variation, quantity, weight or size.
  • Applicable tax treatment.
  • Delivery, handling or cash-on-delivery charges.

Different sizes, quantities, materials, certifications or customised options may carry different prices.

11

Taxes, Statutory Charges and Invoices

Applicable taxes or statutory charges may be added to or included in the displayed price according to the nature of the transaction and applicable law.

  • The applicable tax amount may be shown at checkout or on the invoice.
  • Tax treatment may differ between consultations, digital services, pooja bookings and physical goods.
  • Users should provide accurate billing details before invoice generation.
  • Invoice correction may be restricted after the applicable accounting period or statutory filing.

GST Number:

Where no tax registration detail is displayed, the invoice will contain only the legally applicable company and transaction information.

12

Platform Wallet and Credits

The platform may allow users to add money or receive eligible refunds, promotional credits or referral benefits in a platform wallet.

  • The wallet may be used only for eligible platform transactions.
  • Consultation charges may be deducted from the wallet according to the displayed rate.
  • Paid and promotional balances may be used in a specified order.
  • Promotional credits may have service, validity or minimum-transaction restrictions.
  • Promotional credits are generally not redeemable for cash.
  • The wallet is not a bank account or investment and does not earn interest.

Users should review the wallet ledger and report an unexplained deduction promptly.

13

Discounts, Coupons and Promotional Offers

The platform may provide discounts, coupon codes, introductory rates, referral benefits, free minutes or other promotional offers.

  • Each offer may carry a validity period.
  • A minimum transaction amount may apply.
  • An offer may be limited to selected users, astrologers, services or products.
  • Multiple offers may not be combined unless expressly permitted.
  • Promotional benefits may be withdrawn where obtained through fraud, multiple accounts or misuse.
  • A cancelled or refunded order may result in reversal of the related discount or bonus.

The payable amount displayed after application of the valid offer will govern the transaction.

14

Additional and Third-Party Charges

Certain transactions may involve additional charges depending on the selected payment, delivery or service method.

Additional charges may include:

  • Shipping or courier charges.
  • Cash-on-delivery charges.
  • Convenience or platform fees.
  • Payment-processing charges.
  • International-payment or currency-conversion charges.
  • Location-based travel or service charges.
  • Optional premium, urgent or customised service fees.

A platform-controlled additional charge will be displayed before payment where applicable. Independent charges imposed by a user's bank or payment provider may not be controlled by the platform.

15

Changes in Prices and Rates

Prices and consultation rates may change because of service availability, astrologer rates, promotional offers, taxes, operating costs, materials, demand or platform updates.

  • A revised price normally applies to future purchases.
  • A confirmed fixed-price order will ordinarily remain at its confirmed transaction price.
  • Extended consultation time may be charged at the rate displayed when the extension begins.
  • Rebooking or rescheduling to a different service may involve a price difference.
  • An expired offer does not create a right to the earlier promotional price.
16

Obvious Pricing or Technical Errors

A price may occasionally be displayed incorrectly because of a technical, typographical, calculation, configuration or system error.

Where an obvious error is identified, the platform may:

  • Correct the displayed price.
  • Contact the user before processing the order.
  • Allow payment of the corrected amount.
  • Cancel the affected transaction.
  • Refund the amount collected for an order that cannot reasonably be fulfilled at the erroneous price.

The platform will not intentionally use an incorrect price to mislead a consumer.

17

Subscriptions and Recurring Plans

Where subscription or recurring-payment plans are introduced, the plan page will display the price, billing frequency, included benefits and renewal conditions.

  • Renewal charges apply according to the selected billing cycle.
  • Users will be informed where automatic renewal is enabled.
  • Future renewal may be cancelled through the available account or support method.
  • Price changes may apply to a future renewal after appropriate notice.
  • Trial and promotional plans may convert to a paid plan only according to the terms displayed during enrolment.
18

Pricing Adjustments, Refunds and Cancellation

Refund, cancellation and return eligibility depends on the purchased service or product and its status.

  • Completed consultations are generally charged according to consumed time or service.
  • Delivered customised digital reports are generally non-refundable.
  • Pooja cancellation may involve deduction of preparation and material costs.
  • Eligible damaged or incorrect products may qualify for replacement or refund.
  • Duplicate or failed transactions may be reviewed and reversed.
  • Promotional credits may be restored according to their original terms rather than refunded in cash.

Detailed conditions are available in the Refund and Returns Policy and Cancellation Policy.

19

Fair and Transparent Pricing

The platform aims to provide clear price information before a consumer completes a paid transaction.

The platform does not intend to:

  • Add a platform-controlled undisclosed mandatory charge after payment confirmation.
  • Represent an AI service as a human consultation.
  • Guarantee an astrology result in exchange for a higher payment.
  • Force users to purchase an optional remedy, pooja or product.
  • Misrepresent a discount or promotional price.
  • Charge beyond the displayed consultation method without user authorisation.
A user should report any unexpected price, wallet deduction or billing discrepancy with the relevant transaction details.
20

Changes to This Pricing Policy

This Pricing Policy may be updated to reflect changes in platform services, billing methods, applicable law, taxes, payment systems or business operations.

The revised version will be displayed with an updated effective or last-updated date.

A completed transaction will generally be assessed according to the price and terms confirmed at the time of purchase, subject to verified pricing errors and applicable law.

Pricing and Billing Support

For an unexpected charge, incorrect consultation rate, duplicate payment, wallet deduction or invoice concern, contact the support or Grievance Officer with the relevant order, consultation, booking or transaction ID.

Grievance Officer
Primary Email Alternative Email Mobile Support
Registered Address
Support Hours